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Overall Satisfaction

From 550 Reviews

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality
would
recommend

Ms. Mr. FRANCOIS

(France)

May.18, 2013

Overall Satisfaction
"first experience in China"
very good experience with this compagny - nice staff, no problems for booking and payement , everything was great !
  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality
would
recommend

Ms. Mr. FRANCOIS

(France)

May.18, 2013

Overall Satisfaction
"fast decision"
There are some problems with bad weather condition . So after 45 min of waiting, the compagny decided to bring us in a hotel near the aeroport .We have received a dinner and a room and at 3 AM we have gone to the aeroport . We arrived in Shanghai at 6 AM on the morning . The compagny was good !
  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality
would
recommend

Ms. Mr. Berta

(Lithuania)

May.16, 2013

Overall Satisfaction
"It was great"
Everything was great - nice staff, food on the flight, you couldn't ask for more.
  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality
would
recommend

Ms. Mr. Reinaldo

(Brazil)

May.13, 2013

Overall Satisfaction
"Fast service"
I bought my ticket via Internet and I didn't know the Shenzhen Airlines until now. Th flight was very good, on time and with a good assistance from the flight attendants. I recommended this air company for all people who needs to travel inside China
  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality