Topic : China Flights
(CA1970)-Guilin to Shanghai by
Travel Date: 3/17/2018
Overall Satisfaction
Monday, March 19, 2018 11:11 PM Mr. EdwardPeter
said:
"Great flight.."
Content:
We used China Travel Depot to book an intermediate flight in China and it went very well...We have no Chinese language skills but found the staff helpful and despite limited English speaking they made everything work smoothly...Thanks
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(CA1343)-Beijing to Changsha by
Travel Date: 2/21/2018
Overall Satisfaction
Tuesday, February 27, 2018 2:05 PM Mr. Will
said:
"No problem arrived on time"
Content:
No problem high recommendly would be tell us my friend in drectly
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(CA1883)-Beijing to Shanghai by
Travel Date: 2/16/2018
Overall Satisfaction
Tuesday, February 20, 2018 9:00 AM Mr. Nancy
said:
"First time to fly in Air China!!!!!"
Content:
Comfortable & smooth flight more than I expected😊
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(CA1857)-Beijing to Shanghai by
Travel Date: 2/15/2018
Overall Satisfaction
Monday, February 19, 2018 1:44 PM Ms. NABEELA
said:
"Thursday night flight to Shanghai"
Content:
The flight was on time. Online check in worked well and a boarding pass was issued immediately. Overall a good experience.
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(CA1316)-Guangzhou to Beijing by
Travel Date: 2/4/2018
Overall Satisfaction
Tuesday, February 6, 2018 3:31 PM Ms. Cindy
said:
"Unreliable"
Content:
I was very unhappy I was not allowed to board this flight and forced to purchase another flight for that night. That flight was delayed 1 hour 15 mins. I was not allowed on my flight because the “plane got full and it was Chinese New Year” this is what I was told. It is very wrong to treat someone this way. I bought my ticket in advance and had a seat. I am very unsatisfied and I will not be using this airline again. I was treated unfairly. Wasted my time and my money. I did not feel valued as a customer.
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |