Guest Reviews

 Overall Satisfaction:

All Votes: 2502


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Topic : China Flights

(HU7101)-Beijing to Hailar by

Travel Date: 7/3/2013

Overall Satisfaction

Wednesday, September 4, 2013 4:43 PM    Ms. Jee Joon said:

"Pleasant flight"

Content:

The flight was comfortable. Foodwise, there is room for improvement.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU5125)-Shanghai to Beijing by

Travel Date: 8/28/2013

Overall Satisfaction

Wednesday, September 4, 2013 4:40 PM    Mr. HOECKEL said:

"Flight in late, poor service"

Content:

The fligh thas been delayed but a lot of flight was delayed. The reasons were not very serious, one time it was because of high frequency of flights, after that is was because the luggage service was not finished.
The crew service was poor, they didnt speack english and could not help us. We had an international flight after this one and were not sure to be on time...

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(CA1227)-Hohhot to Hailar by

Travel Date: 7/22/2013

Overall Satisfaction

Wednesday, September 4, 2013 4:40 PM    Mr. Raf said:

"Great flight"

Content:

On time, the staff was friendly. I loved the food!

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(CA1266)-Xi'an to Tianjin by

Travel Date: 7/31/2013

Overall Satisfaction

Wednesday, September 4, 2013 4:38 PM    Mr. Raf said:

"The flight was terrible because of the weather"

Content:

The stewards remained calm, which also calmed me down. I can recommend this flight. They were also giving their excuses because of the delay.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU5701)-Kunming to Beijing by

Travel Date: 6/29/2013

Overall Satisfaction

Friday, August 30, 2013 12:24 AM    Mr. Brecht said:

"Good airline, good service"

Content:

Flight was delayed with little information given. The staff speaks decent English. Clean plane and good food. No on-board entertainment, but that was not really expected from this flight (although other airlines have it on this route). In conclusion, this was an above average flight.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
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