Guest Reviews

 Overall Satisfaction:

All Votes: 7


Topic : China Flights

(FM9400)-Changsha to Shanghai by

Travel Date: 11/13/2017

Overall Satisfaction

Wednesday, November 15, 2017 8:58 PM    Mr. Gary said:

"A wonderful airljne"

Content:

Another great flight with Hainan Airlines. This is the fourth time I've flown with them and it's always been great. Food was great, staff were exceptionally friendly and helpful. The plane was like brand new.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(FM9392)-Changsha to Shanghai by

Travel Date: 4/28/2017

Overall Satisfaction

Wednesday, May 3, 2017 7:32 PM    Mr. Jukka said:

"Nothing major"

Content:

Departed slightly late which is usual in China. Snack served wasn't that great.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(FM9399)-Shanghai to Changsha by

Travel Date: 5/1/2017

Overall Satisfaction

Wednesday, May 3, 2017 7:29 PM    Mr. Jukka Mikael said:

"All normal"

Content:

Everything ok. No surprises, no delay. Service as usual.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(CZ3967)-Changsha to Shanghai by

Travel Date: 12/14/2014

Overall Satisfaction

Monday, December 15, 2014 4:20 PM    Mr. Srabani said:

"Very customer friendly"

Content:

I had a very good experience especially important is there was no racial bias.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU5694)-Changsha to Shanghai by

Travel Date:

Overall Satisfaction

Sunday, November 17, 2013 2:17 PM    maruyama said:

"また?"

Content:

出発が遅れているのに搭乗時刻が不明で案内されず、搭乗口でずっと待たなくてはいけませんでした。なぜDelay表示しなかったのでしょうか?ピストン輸送で夕方便は遅れるリスクがあると理解していても不満でした。安全且つ定時の運行を望みます。

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality