Sunday, August 20, 2017 1:31 PM Mr. Benedikt
said:
"Delay with no help or service"
Content:
Our flight had 7 hours delay, 5 of them we had to wait at the airport the other two inside the airplane because they told us we should broad even tho it was nearly clear that we can not fly at this time because of the weather. Instead of just cancelling the flight and moving it to the next day, there was an announcement every 1h that there is a delay. No explanation why in English. They didn't even give us water until we were allowed to board. So only after 5h of waiting!