Guest Reviews

 Overall Satisfaction:

All Votes: 71


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Topic : China Flights

(KN5858)-Shenzhen to Beijing by

Travel Date: 8/21/2018

Overall Satisfaction

Wednesday, August 22, 2018 2:35 PM    Mr. Roberto Di Meglio said:

"A very long delay"

Content:

Due to bad weather in the area, the airplane was derouted to another airport before arriving in Shenzhen. The end result was a delay of more than 4 hours. However, the company assisted in providing a lunch during the wait, and when the flight finally arrived, service on board was standard for a low-cost company (water provided free of charge, food upon request if paid) even if basic. The flight itself was good.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(HU7707)-Beijing to Shenzhen by

Travel Date: 8/19/2018

Overall Satisfaction

Wednesday, August 22, 2018 2:35 PM    Mr. Roberto Di Meglio said:

"Good experience, except the delay"

Content:

The flight suffered from a delay of about 2 hours, due to traffic congestion. Apart from that, I was positively surprised by the quality of the seat (including a good entertainment system), meal on board and general service from the crew - close to the standard of an international flight rather than a domestic flight.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(HU7705)-Beijing to Shenzhen by

Travel Date: 4/8/2018

Overall Satisfaction

Monday, April 9, 2018 3:14 PM    Mr. StefanJurg said:

"even earlier than planned"

Content:

smooth service and plane took off even earlier than scheduled. was all a very smooth and comfortable experience

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MF8141)-Shenzhen to Beijing by

Travel Date: 4/4/2018

Overall Satisfaction

Monday, April 9, 2018 3:14 PM    Mr. StefanJurg said:

"very good service"

Content:

very good service and new plane with good entertainment system and was very comfortable to travel overall. All went very smooth

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(HU7702)-Shenzhen to Beijing by

Travel Date: 10/14/2017

Overall Satisfaction

Monday, October 16, 2017 5:32 PM    Mr. Zaihanis said:

"Awesome"

Content:

Friendly flight attendance make our day nice and easy.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
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