Guest Reviews

 Overall Satisfaction:

All Votes: 208


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Topic : China Flights

(FM9108)-Beijing to Shanghai by

Travel Date: 12/27/2017

Overall Satisfaction

Wednesday, January 3, 2018 1:13 PM    Mr. Poom said:

"Overall decent. The food could be much better."

Content:

First time on this route and on this airline. The bag dropping, ground services and everything from the ground to cabin door was very punctual and convenient. They provide us some general services such as meals, in-flight entertainment and drinks. The only downside for us was that the meal we got was too bland. The congee we had was the most bland and cold meal that we experienced in our entire traveling time.

Apart from that everything is good. Staffs speak and command English very well while most of Chinese cities, Chinese people do not.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU5183)-Beijing to Shanghai by

Travel Date: 12/29/2017

Overall Satisfaction

Wednesday, January 3, 2018 10:26 AM    Mr. ROWANWARREN said:

"Value for money surprise"

Content:

First time with the airline and we were pleasantly surprised at the level of professionalism and quality of the flight. will definately consider the airline again!

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU5128)-Beijing to Shanghai by

Travel Date: 11/28/2017

Overall Satisfaction

Thursday, November 30, 2017 9:13 AM    Ms. Jane said:

"Great experience"

Content:

The plane was very comfortable and the staff was very attentive and professional. I enjoyed my experience.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU5696)-Shanghai to Beijing by

Travel Date: 11/26/2017

Overall Satisfaction

Thursday, November 30, 2017 9:13 AM    Ms. Jane said:

"Easy Flight, Great Service."

Content:

The flight was easy, on time, efficient, and overall a good experience.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(CA1520)-Shanghai to Beijing by

Travel Date: 11/21/2017

Overall Satisfaction

Thursday, November 23, 2017 12:13 AM    Mr. AGNES said:

"Value"

Content:

Smooth. Just in time. Everything went well.
Would fly again.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
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