Topic : China Flights
(MU9101)-Shanghai to Beijing by
Travel Date: 11/5/2011
Overall Satisfaction
Tuesday, November 15, 2011 12:47 PM Mr. julie
said:
"great flight"
Content:
i had a great experience with china eastern. the staff was really nice, very comfortable flight. Just a long wait at departure and arrival, maybe due to the weather.
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(MU5281)-Shanghai to Nanning by
Travel Date: 10/4/2011
Overall Satisfaction
Thursday, November 10, 2011 6:22 PM Mr. Todd
said:
"A good flight experience that made it feel a quick flight."
Content:
From the clean aircraft to the nice and professional flight attendants this was a pleasant flight from the perspective of the product from China Eastern. My only negative experience is that I wish a couple of the passengers could have carried the same courtesies that the agents and flight attendants practiced - ha!!
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(MU3154)-Guangzhou to Liuzhou by
Travel Date: 10/29/2011
Overall Satisfaction
Tuesday, November 1, 2011 3:10 PM Mr. Rene
said:
"No priority for urgent guest"
Content:
I have rented a special car to drive me very fast from Zhuhai to Guangzhou airport and arrived at least one hour before the closing of the counter. Instead I wasted my time waiting in line until my turn came along.No one was there to assist the urgent passengers or sort the passengers by destinations.
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(MU5148)-Beijing to Shanghai by
Travel Date: 9/28/2011
Overall Satisfaction
Friday, September 30, 2011 4:43 PM Mr. carol
said:
"Good food and service fine"
Content:
Check-in and boarding quickCheck-in and boarding quickCheck-in and boarding quick
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(MU9104)-Beijing to Shanghai by
Travel Date: 9/11/2011
Overall Satisfaction
Friday, September 30, 2011 4:29 PM Mr. vivian
said:
"Nice flight with China Eastern Airlines"
Content:
Seat was comfortable, meal was okay. Staff were polite and helpful
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |