Guest Reviews

 Overall Satisfaction:

All Votes: 611


Topic : China Flights

(MU5337)-Shanghai to Guangzhou by

Travel Date: 6/20/2012

Overall Satisfaction

Friday, June 29, 2012 11:24 AM    Mr. CESAR said:

"Good - efficiente"

Content:

Easy to check-in. a little confussion on where to do the line, but it finally worked.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU2582)-Lijiang to Kunming by

Travel Date: 6/17/2012

Overall Satisfaction

Thursday, June 28, 2012 4:58 PM    Mr. PORADA said:

"The flight was unexpectedly canceled"

Content:

When we arrived at the airport, we found out the flight was canceled. After strongly demanding for seats in the next available flight, the MU staff supported arrange it for us with out additional charges. So we were in time for the flight back to BKK.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU5186)-Shanghai to Beijing by

Travel Date: 6/8/2012

Overall Satisfaction

Tuesday, June 19, 2012 1:31 AM    Mr. ANTONIO said:

"good flight - plain and simple"

Content:

everything is said in the title of my review, keep it simple

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU5037)-Chengdu to Shanghai by

Travel Date: 5/29/2012

Overall Satisfaction

Thursday, May 31, 2012 7:47 PM    Mr. Matthew said:

"Excellent airline with clean facilities and ample legroom"

Content:

China East is my new go-to airline. What a pleasant experience. Friendly staff, clean jet, informative announcements (only a slight delay taking off) and confortable seats. The meal was not bad either. Pay a little more to fly Chinea East if you can.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality
Topic : China Flights

(MU2737)-Nanjing to Guilin by

Travel Date: 5/20/2012

Overall Satisfaction

Monday, May 28, 2012 1:52 PM    Ms. Jennie said:

"A good experience"

Content:

Staff was helpful when we needed help in converting an address/location from English to Chinese characters. Plane was clean and comfortable. Thank you.

Punctual RateCrew Service
Unexpected Problem-HandlingEnglish Speaking
Food Quality