Reviews

Home > Review

Reviews

Our customer team wishes you have a good time with our honest and personalized services

Share  
  • Chengdu-Jiuzhaigou

    3U8607

    Waited on tarmac for 1hr before departing"
    Got on plane and everyone boarded on time. The plane taxied a little around the tarmac then waited for 1hr. No notice as to why.

    Mr. Nathan(Australia)

    Apr 30,2017

  • Beijing-Shenzhen

    CZ3152

    On time and smooth flight"
    I really enjoyed the flight. It was a very big plane like the large international ones.

    Mr. Shaun(United Kingdom/Britain)

    Apr 30,2017

  • Kunming-Chengdu

    8L9945

    Great"
    Everything was perfect, thanks!!! Punctual flight. . Thanks again!!!!!!!!!!!!

    Mr. Fernando(Argentina)

    Apr 22,2017

  • Shanghai-Beijing

    HU7610

    Nice service"
    The aircraft was clean and fine. The only problem that occurs was the delaying because there was a problem in Beijing's airport. We arrived 3 hours later. Otherwise, I don't have what to complain about.

    Mr. Fabricio(Brazil)

    Apr 20,2017

  • Shanghai-Datong

    MU5247

    Great. I recommen."
    Friendly staff. I recommend your company and will come back as soon as possible. Too bad for the delay that was not justified. Otherwise top flight!

    Ms. Delesalle(France)

    Apr 30,2017

  • Guangzhou-Hefei

    CZ3815

    Good fly!"
    The best airline of China! Good services/ Best quality!

    Mr. MARK(Russian Federation)

    Apr 29,2017

  • Nanjing-Beijing

    MU2821

    Perfect I Am very happy"
    Very easy flight, no problem I was very pleased Thank you!

    Ms. Jaya(Australia)

    Apr 21,2017

  • Hangzhou-Yantai

    SC4872

    Late Departure due to Flow Control"
    Late Departure due to Flow Control. It meant we arrived at Yantai very late. Could have provided a better meal on board for the inconvenience. Very inconsiderate in dealing with storage of the baby stroller. Could have accepted it at the gate and stored in in the cabin front locker.

    Mr. Goon-Loong(United States/America)

    Apr 20,2017

  • Wuhan-Beijing

    CA8205

    flight"
    i have a good time in aircraft.i have good feel when buy from your website .

    Mr. mohsin(Iran)

    Apr 30,2017

  • Beijing-Shanghai

    MU5693

    Disappointing!"
    The flight number was changed, The boarding gate was changed. The flight was 1 hour delayed. The food was terrible.

    Mr. SEBASTIAO(Brazil)

    Apr 26,2017

  • Beijing-Nanjing

    MU2852

    Very easy flight, great service, no delays."
    The flight was fine, I have gotten used to the turbulence now so it is no longer a negative. The flight staff were very kind, always patient with my limited Chinese. I love flying China eastern.

    Ms. Jaya(Australia)

    Apr 21,2017

  • Yantai-Hangzhou

    SC4871

    On time departure"
    On time departure. Minor hassle having to pay for a six month old baby. That should be free. There was no recognition at the gate for my Gold status; it meant I had to queue up with the others in the long line.

    Mr. Goon-Loong(United States/America)

    Apr 20,2017

  • Beijing-Wuhan

    HU7187

    website"
    make a booking is easy.i have good feel when buy from your website .

    Mr. mohsin(Iran)

    Apr 30,2017

  • Beijing-Guangzhou

    CZ3166

    I'm happy"
    A little delayed flight. And not very tasty food. But I'm satisfied with the flight

    Mr. ALEKSEI(Russia)

    Apr 25,2017

  • Huangshan-Shanghai

    FM9266

    Unacceptable"
    When we boarded the plane, everything looked normal.half an hour later, we were still not moving and no one was telling us anything. We tried talking to the stevardesses but it turned out none of them could really speak english. They told us finally we are delayed due to problems in Shanghai and they have no information how long it will take. This went on for 2 hours, without anyone telling us anything. It was late and in the end weoat our hotel reservation,having to pay for the hotel room and sleeping outside on the airport itself. This is unacceptable!!!

    Mr. Jana(Slovenia)

    Apr 20,2017

  • Chengdu-Shenzhen

    CA4337

    Great flight"
    Everything was OK. Plane , staff , service. Flying Air China it is very good idea.

    Mr. Andrzej(Poland)

    Apr 19,2017

Recommendation
  • 99%
  • overall satisfaction:
Top 10 reviews
Recommend
Beijing-Shenzhen
"On time and smooth flight"
I really enjoyed the flight. It was a very big plane like the large internati... more >

Mr. Shaun│ Apr 30,2017

Guangzhou-Hefei
"Good fly!"
The best airline of China! Good services/ Best quality! more >

Mr. MARK│ Apr 29,2017

Beijing-Guangzhou
"I'm happy"
A little delayed flight. And not very tasty food. But I'm satisfied with the ... more >

Mr. ALEKSEI│ Apr 25,2017

Nanjing-Beijing
"Perfect I Am very happy"
Very easy flight, no problem I was very pleased Thank you! more >

Ms. Jaya│ Apr 21,2017

Beijing-Nanjing
"Very easy flight, great service, no delays."
The flight was fine, I have gotten used to the turbulence now so it is no lo... more >

Ms. Jaya│ Apr 21,2017