Besteast Green Valley Resort - Suzhou

These are common hotel policies for your references, things may change in special cases.

Check-In:

From 14:00 hours

Check-Out:

07:00 - 12:00 hours

Children and extra beds:

All children are free of charge when using existing bedding, and the cost for extra bed need to be paid additionally and separately if there is a need. Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Accepted credit cards:

American Express,Diners Club,Mastercard,Visa

Cancellation:

Chinatraveldepot.com should receive cancellation request at least 24 hours in advance for normal bookings.For Guaranteed bookings, no fee will be charged If cancelled up to 2 days before date of arrival; the first night will be charged If cancelled later or in case of no-show; please take the policies in our guaranteed form as final for bookings during major events(major holidays, big fairs and convention...etc)
For prepaid bookings(I.E: special offer), there would be no cancellation fee if cancellation made more than 30 days in advance; and 50% of the full payment will be charged if between 30-10 days; 100% of the full payment will be charged if less than 10 days.