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  • 1. What can be used for identity verification to buy real-name train tickets?

    Passengers should buy tickets with valid identity certificates. To enter railway stations and board, all passengers need to present the tickets and valid identity certificates. Valid certificates includes Passport or Chinese ID card.

  • 2. How to collect tickets after successful online booking?

    For Passports:

    After successful online booking with passports, you can present your passport and the confirmation number to the Verification Counter of Identity for Online Booking in the railway stations to get your identity verified and collect your ticket.
    If you want to collect tickets on the day of your departure, please note that the verification could take a long time, so getting there at least 3 hours prior to the scheduled departure time is recommended.

    For Chinese 2nd Generation ID Cards...

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Trains Review (6)

Overall Satisfaction

Topic: China Trains

(G7308) - Hangzhou-Shanghai

Travel Date: Mar.14, 2015

"Mr. artem zakharov"

Overall Satisfaction

"comfortable but difficult to pass check in at railway station"

train is very comfortable and nice, as per schedule. The problem was that E-ticket from ChinaTrevel not accepted by railstation staff and it took nervouse and time to resolve the problem

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Mar.17, 2015

Topic: China Trains

(G1212/G1213) - Wuxi-Shanghai

Travel Date: Mar.14, 2015

"Mr. Ismail Zencirkiran"

Overall Satisfaction

"Very nice. Super."

I liked the trains betz in China. The trains and the stations are beatiful. They are better then european airports.

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Mar.17, 2015

Topic: China Trains

(G42) - Shanghai-Wuxi

Travel Date: Mar.14, 2015

"Mr. Ismail Zencirkiran"

Overall Satisfaction

"Very nice"

I liked the trains betz in China. The trains and the stations are beatiful. They are better then european airports.

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Mar.17, 2015

Topic: China Trains

(T111) - Guangzhou-Shenzhen

Travel Date: Mar.26, 2015

"Mr. kosaku"

Overall Satisfaction

"comfortable train journey"

It's a comfortable train journey! Thank you,chinatraveldepot~

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Mar.12, 2015

Topic: China Trains

(G7140) - Shanghai-Danyang

Travel Date:

"Ackee"

Overall Satisfaction

"日本から新幹線の切符が簡単に買えて便利で"

上海虹橋から丹陽までの新幹線に乗りました。日本を出発する前に楽旅中国で新幹線の乗車券を予約しました。これが大正解!上海虹橋駅の乗車券販売所は人!人!人!物凄い人の多さでした。私は事前に楽旅中国からメールで送られてきた予約済み乗車券引き換えの内容をプリントしていたので窓口でその紙とパスポートを出すだけで直ぐに切符を受取る事が出来ました!他の外国人で当日新幹線の切符を買おうとしている感じの人は買えないで困った様子でした。 以前の中国国内では北京南から天津まで新幹線に乗りましたが上海ほどの人の多さでもなく当日カタコトの中国語で買う事は出来ました。国土のとても広い中国国内の移動が新幹線を使えなければ時間や労力の代償が大きいと思いました。日本からの楽旅中国へ新幹線の切符購入はとても分かり易い内容と対応ですので是非お勧めです。そしてまた利用したいと思います!

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Mar.27, 2015