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  • 1. What can be used for identity verification to buy real-name train tickets?

    Passengers should buy tickets with valid identity certificates. To enter railway stations and board, all passengers need to present the tickets and valid identity certificates. Valid certificates includes Passport or Chinese ID card.

  • 2. How to collect tickets after successful online booking?

    For Passports:

    After successful online booking with passports, you can present your passport and the confirmation number to the Verification Counter of Identity for Online Booking in the railway stations to get your identity verified and collect your ticket.
    If you want to collect tickets on the day of your departure, please note that the verification could take a long time, so getting there at least 3 hours prior to the scheduled departure time is recommended.

    For Chinese 2nd Generation ID Cards...

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Trains Review (29)

Overall Satisfaction

Topic: China Trains

(D35/D38) - Dalian-Panjin

Travel Date: Jan.25, 2016

"Mr. Jacques Perusse"

Overall Satisfaction

"nice trip"

Of course, for a foreigner, the Chinese train are pretty modern. they are very well organize and secure. the only small bug was at the ticket counter. Even though I print my reservation on line they have to take time to find the right number to type in order to give you your ticket. Just be patient! Ah! sometime you passport number is even better!

  • Punctual Rate
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Feb.01, 2016

Topic: China Trains

(D40/D41) - Panjin-Dalian

Travel Date: Jan.26, 2016

"Mr. Jacques Perusse"

Overall Satisfaction

"A great trip!"

a nice and comfortable afternoon trip! The people I meted were nice and we exchange seat since I prefer the aisle and the lady prefer the window. All of us were really happy!

  • Punctual Rate
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Jan.31, 2016

Topic: China Trains

(D3013/D3016) - Wuhan-Wuxi

Travel Date: Oct.23, 2015

"Mr. giuseppe zen"

Overall Satisfaction

"Chinese Best Train"

we all have been told nightmare stories about trains in Asia. not so in China, actual experience is nicest, I travel a lot within China, at least 6000 Km/month, since 5 Yrs and never had a displeasing experience. Chinese Fast Trains are the best of the world: travelers love this service. Yes, even in the contryside on a slow cheap train, you need time, but trains unified China in the big nation it is today.

  • Punctual Rate
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Oct.26, 2015

Topic: China Trains

(G12) - Shanghai-Beijing

Travel Date: Oct.03, 2015

"Mr. gregory basila"

Overall Satisfaction

"easy, smooth and hassle free. even during national holiday"

We did first class, though i'm not sure its necessary. The train is so easy. No checking in 1.5 hours ahead, no checking baggage, NEVER delays, few banned items, and always comfortable. To beijing, this is the best way to go.

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Oct.08, 2015

Topic: China Trains

(G179) - Beijing-Zibo

Travel Date: Sep.10, 2015

"Mr. KHALIL IMAM"

Overall Satisfaction

"I like CRH train"

so fast so clean , arrived in time exactly , kindly stuff Khalil Elsawy Alexandria , EGYPT

  • Punctual Rate
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  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Sep.13, 2015