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Shenzhen Train Schedule

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  • 1. What can be used for identity verification to buy real-name train tickets?

    Passengers should buy tickets with valid identity certificates. To enter railway stations and board, all passengers need to present the tickets and valid identity certificates. Valid certificates includes Passport or Chinese ID card.

  • 2. How to collect tickets after successful online booking?

    For Passports:

    After successful online booking with passports, you can present your passport and the confirmation number to the Verification Counter of Identity for Online Booking in the railway stations to get your identity verified and collect your ticket.
    If you want to collect tickets on the day of your departure, please note that the verification could take a long time, so getting there at least 3 hours prior to the scheduled departure time is recommended.

    For Chinese 2nd Generation ID Cards...

China Trains from Shenzhen

Shenzhen Trains Review (3)

Overall Satisfaction

Topic: China Trains

(D3126) - Shenzhen-Shanghai

Travel Date: Apr.19, 2018

"Mr. SAMIR ANDRE AMUI"

Overall Satisfaction

"Not pleased"

no I was pleased !! we were in two people and you put us in seats separated. 17a and 17c. had always a stranger between US. lacked common sense of the person that defines the seats.

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Apr.22, 2018

Topic: China Trains

(C7028) - Shenzhen-Guangzhou

Travel Date: Mar.24, 2018

"Mr. Assouline Eliaou"

Overall Satisfaction

"wrong booking of train time!!"

my booking was for the train at 21:43 but your reservation was for 8:00 in the mortning! had a big hustle to change times at the counter! especialy since most worker do not speek English!!

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Mar.27, 2018

Topic: China Trains

(T111) - Guangzhou-Shenzhen

Travel Date: Mar.26, 2015

"Mr. kosaku"

Overall Satisfaction

"comfortable train journey"

It's a comfortable train journey! Thank you,chinatraveldepot~

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • Station Service
  • Comfort
Mar.12, 2015