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Latest China Flights Reviews

Overall Satisfaction

From 2011 Reviews

  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality
would not
recommend

Mr. Benedikt

(Germany)

Aug.20, 2017

Overall Satisfaction
"Delay with no help or service"
Our flight had 7 hours delay, 5 of them we had to wait at the airport the other two inside the airplane because they told us we should broad even tho it was nearly clear that we can not fly at this time because of the weather. Instead of just cancelling the flight and moving it to the next day, there was an announcement every 1h that there is a delay. No explanation why in English. They didn't even give us water until we were allowed to board. So only after 5h of waiting!
  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality
would
recommend

Mr. davies

(United Kingdom/Britain)

Aug.15, 2017

Overall Satisfaction
"cannot comment - flight cancelled!"
this flight didnt take off it was cancelled, so why am i being asked for a review?
  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality
would
recommend

Mr. George

(United States/America)

Aug.13, 2017

Overall Satisfaction
"Trip that never happened"
We are very disappointed because we couldn't get on the flight. The airport had the wrong gate information on the departure window and we missed our flight even we arrived at the airport 3 hours before our flight. The airline agents were very unfriendly and did not want to put us on another flight unless we buy new tickets. We called many times the number of China Travel Depot but no one answered.
  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality
would not
recommend

Mr. Michael

(Germany)

Aug.13, 2017

Overall Satisfaction
"4 Stunden zusätzliche Wartezeit mit Kindern --> unzumutbar"
Wenn man weiß, dass der Flug später geht, dann sollte man auch rechtzeitig eine Nachricht bekommen, um die Zeit außerhalb des Flughafens sinnvoll nutzen zu können. Das Einchecken sollte bis 45 min. vor ECHTEM Abflug möglich sein. 4 Stunden im abgesperrten Bereich bei überteuerten Preisen! Und das mit Kindern!
  • Punctual Rate
  • Crew Service
  • Unexpected Problem-Handling
  • English Speaking
  • Food Quality