Topic : China Flights
(CZ3111)-Guangzhou to Beijing by China Southern Airlines
Travel Date: 4/18/2012
Overall Satisfaction
Sunday, April 22, 2012 4:45 AM Ms. Libi
said:
"The service is good! very good! But.... The flight was delayed 3 hours due to bad weather!"
Content:
The web-site service was very good! Very quick and professional service!
I sand a question to customer service and got the answer by email within 24 hours.
The service app' helped me to solve the problem.
But....The flight was delayed 3 hours due to weather!
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(HU7805)-Beijing to Guangzhou by Hainan Airlines
Travel Date: 1/23/2012
Overall Satisfaction
Friday, March 09, 2012 8:20 PM Mr. Michael Lawton
said:
"Truly well organised and high quality service, especially for foreign tourists"
Content:
As a foreign tourist I was greatly impressed with all aspects of the travel I had with Hainan. From booking on-line to check-in to customer service in-flight I was very happy. Of particular note was the in-flight announcements in english and the excellent english skills of the hostesses. It puts our Australian efforts in regard to tourist needs in my country to shame. All the old stories and warnings not to fly with Chinese airlines has been well and truly put to rest
Thank you for the excellent service you provided for my daughter and myself.
Michael
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |
Topic : China Flights
(KN2275)-Beijing to Guangzhou by China United Airlines
Travel Date: 10/4/2011
Overall Satisfaction
Friday, November 11, 2011 11:23 AM Mr. Orbra
said:
"It was a fine experience"
Content:
The flight was just a normal flight , kind of what you would expect though.Service was good.
| Punctual Rate | | Crew Service | |
| Unexpected Problem-Handling | | English Speaking | |
| Food Quality | |