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Question
Jul. 07,2015 14:11
Asked by Mr. Sergei Kouznetsov ( Russian Federation )
- Reservation check
- Yesterday I made the reservation in the Hongyun Hotel - Urumqi using the HRS service. The reservation number is 68876182 (3 rooms from Jul 22 till Jul 27, Guest names Chervanev, Ivaskevich, Positaka, Marinenko, early check-in and late check-out).
I know that some hotels work with the Chinese or the Chinese residents only. So my question is the reservation valid and is it valid for the guests from Russia?
Sorry, I failed to come in contact with the Hotel reception due to the language barrier.
Answers (1)
Jul. 07,2015 14:20
Answered by Ms.Grace (China)
Dear Mr. Sergei Kouznetsov ,
Thanks for your enquiry. Sorry to tell you that 68876182 is not a booking of our website. Our reservation number should start with CTD.
You can rebook the hotel on our website, then we will send you the confirmation in English by email.
http://www.chinatraveldepot.com/ChinaHotels/
Should you need further assistance, please feel free to contact us.
Best regards,
Grace from CTD team.